Our support team can help with casino questions, account access or settings, payment and withdrawal concerns, technical issues, and general feedback. Choose the contact option below that best matches your enquiry. To help us look into an issue, include your username and a brief description where relevant. Please do not send passwords or full payment details. Your message will be directed to the appropriate team, which will follow up using the contact details on your account.
| Department | Contact |
|---|---|
| Customer support | [email protected] - account and technical help |
| General enquiries | [email protected] - casino questions and feedback |
| Affiliate enquiries | [email protected] - affiliate and partnership questions |
| Phone support | +1 416 593 7284 |
| Working hours | 24/7 customer support |
Email Support
Email is the preferred way to contact us about detailed requests, account-related issues, or matters that need an explanation or supporting documents. Use a clear subject line so your message can be directed to the right team, and include up-to-date contact details in case we need to follow up. This helps us respond without avoidable delays.
Send us a message
Response Time
Support is available around the clock through live chat and email. Most inquiries receive a response within one business day. If your request involves account checks, payment details or other complex issues, it may take longer depending on the nature of the request. Please include relevant information when you contact us so we can review it more efficiently.
Feedback
Have a suggestion or an idea for making the website better? We’d like to hear from you. Share your feedback about the games, promotions, payments, or anything else you think could work better. Every message is reviewed carefully, and your comments help us improve the service and make the website easier and more enjoyable to use.